TEIG has partnered with ClearView Strategic Partners Inc., a communications consulting firm that specializes in hosting confidential reporting systems. They have a proven track record of integrity, discretion and respect. TEIG has hired ClearView to take confidential reports from our employees about suspected financial impropriety and or wrongdoing.
You can submit your report in one of four ways:
logging on to www.clearviewconnects.com from any computer with internet access;
calling toll-free 1-877-432-3584, and:
speaking with a ClearView Hotline Agent who will take your report and enter it into the ClearView system; or,
Leave a detailed voicemail message in ClearView's secure interactive voicemail system;
mailing your report to the ClearView confidential Post Office Box at:
P.O. Box 90505, Toronto, Ontario M1J 3N7.
Submitting your report using the web-based system or the hotline, you'll get step-by-step instructions to make reporting easy. ClearView is available to take your report 24 hours a day, seven days a week. Rely on them to treat your report respectfully and confidentially. Please note that if you would like the ability to follow up on a report that you submit, please submit it using either the web-based system or by speaking with a ClearView Hotline Agent. Either way, you will be given a secure login and password that you can use to check the status of your report.
Generally, stakeholders should report concerns or complaints through existing channels. The Ethics Reporting Program should only be used where no reporting channels exist or these existing reporting channels are not appropriate, or if you feel uncomfortable using the existing reporting channels.
More specifically, the Ethics Reporting Program is for The Economical Insurance Group stakeholders to report concerns about financial wrongdoing related to auditing, accounting and internal controls, as well as unethical business practices that may be occurring within our organization.
To be reported through the Ethics Reporting Program, the wrongdoing should be serious enough to question the financial integrity of The Economical Insurance Group as a whole. And all reports should be made in good faith, meaning that you believe it to be true. If you are reporting something that you've heard, but have not witnessed personally, please indicate this in your report.